PAYMENT OPTIONS
1. Credit or debit card - We use a market leading secure payment system, Barclays ePDQ. At checkout you are transferred via a secure server to ePDQ secure web payments, a 128bit SSL encrypted secure page where you complete your order by providing your credit/debit card details.
When you place an order through our secure server, your credit card details are protected from interception.
Unlike many other companies we do not store your debit or credit card details.
All transactions are in pounds sterling (£). If paying by credit or debit card, please advise us of the billing address your provider holds on file. You confirm that the credit or debit card that is being used is yours. You can identify that you are on a secure site when the padlock appears at the bottom of the screen.
2. Cheque - Please allow 3 working days for cheques to clear.
3. BACS - Please allow 3 working days for payment to reach our account.
4. Paypal and Google Checkout - We also offer these alternative online payment systems to process all major credit and debit cards including American Express.
Euros - Please use Paypal if you are paying in euros.
TELEPHONE ORDERS WELCOME
PLEASE CALL 01782 713873 TO SPEAK TO ANITA
DELIVERY INFORMATION
Orders placed before 1:00 are dispatched the same day via Royal Mail, subject to stock availability. If any product is out of stock we will keep you fully informed of estimated delivery time.
UK Postage (1st Class 1- 3 day delivery):
SPECIAL OFFER
Free 1st Class postage for all UK Orders.
Royal Mail Special Delivery - £7.99
Guaranteed to arrive before 1pm the next day. Please note orders for next day delivery must be placed before 12pm.
All Europe: £8.99
To all other EU countries there is a flat rate postage charge of £8.99.
We use Royal Mail 'Airmail', ‘Airsure’ or ‘ International Signed For’ services depending on the value and weight of the total order.
Orders over 2kg will be subject to a delivery surcharge. No orders over 2kg will be dispatched without prior customer agreement on the relevant surcharge level.
PLEASE NOTE:
FREE POSTAGE PROMOTIONS DO NOT APPLY OUTSIDE THE UK.
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